Refund Policy

Last updated: 9/9/2026

1. Freshness Guarantee

At Lapadia Fresh, we pride ourselves on the quality of our produce. If you receive any item that is spoiled, damaged, or not up to standard, we offer a 100% money-back guarantee on that item if reported within 24 hours of delivery.

2. Missing Items

If an item you ordered is missing from your delivery, please contact our support team immediately. We will issue a refund for the missing item to your original payment method.

3. Return Process

Because groceries are perishable, we generally do not require you to physically return the item. Simply take a photo of the damaged or spoiled item and send it to our support team along with your order number.

4. Refund Timeline

Once a refund is approved, it will be processed immediately. However, it may take 3-5 business days for the funds to appear on your bank or credit card statement, depending on your financial institution.

5. Subscription Cancellations

You can cancel your subscription at any time. If you cancel before a scheduled delivery is processed, you will not be charged. Deliveries that have already been dispatched are non-refundable.